Recognizing Phishing Scams

Phishing scams are fraudulent attempts to steal your personal information, login credentials, or financial data by impersonating trusted organizations. Learn how to identify and protect yourself from these common threats.

What Is Phishing?

Phishing is a type of cyber attack where scammers send fake emails, messages, or create fraudulent websites that appear to be from legitimate companies. Their goal is to trick you into revealing sensitive information like passwords, credit card numbers, or personal details.

How to Identify Fake Emails

Phishing emails often contain telltale signs that reveal their fraudulent nature. Look for these red flags:

• check_circleSender email address doesn't match the official domain (e.g., not from @markforge.xyz)
• check_circleGeneric greetings like "Dear Customer" instead of your name
• check_circleSpelling and grammar errors throughout the message
• check_circleUrgent language demanding immediate action or threatening account suspension
• check_circleRequests for sensitive information like passwords or credit card numbers
• check_circleSuspicious links that don't match the official website URL

Domain and Website Scams

Scammers may create fake websites that look similar to Markforge to steal your information. Protect yourself by verifying you're on the correct website.

• check_circleAlways type markforge.xyz directly into your browser instead of clicking email links
• check_circleCheck for the padlock icon in your browser's address bar
• check_circleVerify the URL is exactly "markforge.xyz" with no extra characters or misspellings
• check_circleBe cautious of lookalike domains like "markf0rge.xyz" or "markforge-support.com"
• check_circleNever enter login credentials on a page you reached through a suspicious link

Common Phishing Tactics

Be aware of these common tactics used by scammers:

• check_circleFake account suspension notices requiring you to "verify" your information
• check_circlePhony prize or discount offers that seem too good to be true
• check_circleFake invoices or payment confirmation emails with malicious links
• check_circleMessages about suspicious activity asking you to log in to check your account
• check_circleFake customer support calls or messages requesting remote access

What Markforge Will Never Ask For

Our team will never request the following information via email, phone, or chat:

• check_circleYour account password
• check_circleFull credit card numbers
• check_circleYour CVV or security code
• check_circleRemote access to your computer
• check_circlePayment via gift cards or cryptocurrency

Reporting Suspicious Activity

If you receive a suspicious email or message claiming to be from Markforge, please report it immediately. Your reports help us protect all our users.

1. 1

   Do not click any links or download attachments in the suspicious message

2. 2

   Do not reply to the message or provide any information

3. 3

   Forward the suspicious email to support@markforge.xyz

4. 4

   Delete the message from your inbox

5. 5

   If you clicked a link or provided information, change your password immediately

Need Help?

If you're unsure whether a communication is legitimate or need to report suspicious activity, contact us via live chat, our contact form, or email at support@markforge.xyz. We're here to help keep your account safe.