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Privacy Policy

How we collect, use, and protect your personal information

Last updated May 16, 2025

This privacy notice explains how Brandekko LLC (doing business as BKO) ("Company," "we," "us," or "our") collects, uses, shares, and safeguards your personal information when you interact with us and our services (the "Services").

Our Services include, for example:

  • Visiting our website at https://www.markforge.com, or any other website that links to this privacy notice
  • Engaging with us in other related ways, including sales, marketing, communications, or events

If you have questions or concerns after reading this notice, you can contact us at support@markforge.xyz.

Summary of Key Points

This section highlights some of the core points in our privacy notice. It is not exhaustive. You should read the full policy below for complete details.

  • What personal information do we collect? We collect personal information that you provide directly to us, information that is automatically collected when you use our Services, and information we may receive from third parties.
  • Do we process sensitive personal information? In limited situations, we may process information that could be considered sensitive under applicable laws, but only when necessary and allowed by law.
  • Do we receive information from third parties? Yes. We may receive information from third parties such as analytics providers, payment processors, social media platforms, and marketing partners.
  • How do we use your information? We use your information to operate and provide our Services, manage accounts, fulfill orders, communicate with you, secure our systems, and comply with legal obligations.
  • Do we share personal information? We may share your information with service providers, contractors, business partners, and affiliates as needed to provide the Services or comply with law.
  • Do we use cookies and similar technologies? Yes. We use cookies and similar tracking technologies to operate our Website, understand usage, and support analytics and advertising.
  • How long do we keep your information? We keep personal information only for as long as necessary for the purposes described in this notice.
  • What are your privacy rights? Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Your Information?
  5. Do We Use Cookies and Other Tracking Technologies?
  6. How Do We Handle Your Social Logins?
  7. Is Your Information Transferred Internationally?
  8. How Long Do We Keep Your Information?
  9. How Do We Keep Your Information Safe?
  10. Do We Collect Information From Minors?
  11. What Are Your Privacy Rights?
  12. Controls for Do-Not-Track Features
  13. Do United States Residents Have Specific Privacy Rights?
  14. Do Other Regions Have Specific Privacy Rights?
  15. Do We Make Updates to This Notice?
  16. How Can You Contact Us?
  17. How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

We collect different types of information about you depending on how you interact with our Services.

A. Personal information you disclose to us

We collect personal information that you choose to provide when you interact with us, such as when you create an account, fill out forms, place an order, communicate with us, or otherwise use the Services.

The types of personal information you may provide include:

  • Identifiers and contact details - Name, username, email address, postal address, phone number
  • Account and authentication information - Login credentials, security questions, account settings
  • Payment and transaction information - Payment card details, transaction history
  • User-generated content and communications - Messages, feedback, reviews
  • Professional or business information - Company name, role/title, business contact information
  • Social media or third-party login data - Name, email address, profile details from social platforms

B. Information automatically collected

When you use our Services, we automatically collect certain information about your device and your interactions with our Services.

This automatically collected information may include:

  • Log and usage data - IP address, browser type, access times, pages viewed
  • Device data - Device type, operating system, hardware model
  • Approximate location data - General location based on IP address

C. Information collected from other sources

We may receive additional information about you from third parties, including social media platforms, advertising and marketing partners, analytics providers, and payment processors.

2. How Do We Process Your Information?

We process your personal information for a variety of lawful business purposes, including:

  • Provide, operate, and maintain our Services
  • Process your transactions and manage your account
  • Communicate with you, including customer support
  • Personalize and improve your experience
  • Conduct analytics and develop new services
  • Comply with legal obligations and protect our rights

3. What Legal Bases Do We Rely On to Process Your Personal Information?

If you are located in the European Economic Area (EEA), the United Kingdom (UK), Switzerland, or another jurisdiction that requires a legal basis for processing personal information, we process your personal information under one or more of the following legal bases:

  • Consent - When you have given us explicit permission
  • Performance of a contract - When it is necessary to perform a contract with you
  • Legal obligations - When we are required to comply with applicable legal obligations
  • Legitimate interests - When it is reasonably necessary for our legitimate business interests
  • Vital interests - When it is necessary to protect the vital interests of you or another person

4. When and With Whom Do We Share Your Personal Information?

We share personal information with:

  • Service providers and contractors - For hosting, payment processing, analytics, marketing, and security
  • Affiliates and related entities - Our subsidiaries and related companies
  • Business partners - Third parties with whom we collaborate to provide joint offerings
  • Professional advisors - Lawyers, accountants, auditors, and insurers
  • Business transfers - In connection with mergers, acquisitions, or asset sales
  • Legal obligations and protection of rights - When required by law or to protect our rights

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar tracking technologies to operate and improve our Services. For more details, please see our Cookie Policy.

6. How Do We Handle Your Social Logins?

Our Services may allow you to register or log in using your account with a third-party service (such as Google). When you use this option, we receive certain information from that third party to create or link your user account and facilitate login.

7. Is Your Information Transferred Internationally?

We may store and process your personal information in countries other than the one in which you reside. When we transfer personal information to other countries, we use appropriate safeguards as required by applicable law.

8. How Long Do We Keep Your Information?

We keep your personal information only as long as necessary for the purposes described in this privacy notice, unless a longer retention period is required or permitted by law.

9. How Do We Keep Your Information Safe?

We use appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite our efforts, no security system is perfect.

10. Do We Collect Information From Minors?

Our Services are not intended for or directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete that information.

11. What Are Your Privacy Rights?

Depending on where you live and the applicable laws, you may have certain rights regarding your personal information, including:

  • Right of access - Request a copy of the information we hold about you
  • Right to rectification - Request that we correct or update inaccurate information
  • Right to deletion - Request that we delete your personal information
  • Right to restriction - Request that we limit the processing of your information
  • Right to object - Object to certain types of processing
  • Right to data portability - Receive your information in a machine-readable format
  • Right to withdraw consent - Withdraw consent at any time where we rely on consent

To exercise any of these rights, contact us at support@markforge.xyz.

12. Controls for Do-Not-Track Features

At this time, there is no uniform technology standard for recognizing and responding to DNT signals, and our Services may not respond to such signals.

13. Do United States Residents Have Specific Privacy Rights?

If you are a resident of certain U.S. states, you may have additional rights under state privacy laws, such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

14. Do Other Regions Have Specific Privacy Rights?

Residents of certain other countries and regions may have additional privacy rights under local laws, including residents of the European Economic Area, the United Kingdom, Switzerland, and Canada.

15. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. When we make changes, we will post the updated version on our Website and adjust the "Last updated" date.

16. How Can You Contact Us About This Notice?

If you have questions, concerns, or requests regarding this privacy notice, you can contact us by email at:

support@markforge.xyz

17. How Can You Review, Update, or Delete the Data We Collect From You?

To submit a request to review, update, or delete your personal information, you can email us at support@markforge.xyz.

We will respond to your request in accordance with applicable laws and within the time frames they require.

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